MEET OUR TEAM

Remco Broekhuis

Founder & Owner

For many years, I have devoted myself to the art of goldsmithing and jewellery design. DiamondsByMe was born from a deep and genuine love for the craft. After building two successful jewellery boutiques and a beautiful atelier, I felt inspired to explore new possibilities — to dream bigger and reach further.

From that vision, DiamondsByMe came to life: a place where anyone can create a piece of jewellery that is truly their own. By offering full customisation, we are able to craft pieces for every customer, every style, and every budget. Today, I am proud to lead an extraordinary team of designers and goldsmiths who pour passion, artistry, and dedication into every piece they create. Their craftsmanship — combined with the heartfelt reviews we receive — makes me deeply grateful and honoured to be the owner of DiamondsByMe.

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Nicole

Goldsmith

As a goldsmith at DiamondsByMe, I have the privilege of working in one of the most inspiring places within the company. I spend my days working with my hands, fully immersed in the craft I love.

As a perfectionist, this profession suits me perfectly. From start to finish, I see extraordinary pieces of jewellery come to life before my eyes.

I am grateful to work each day with modern and sustainable techniques that allow us to refine and elevate our already high-quality pieces. Together with a wonderful team, we strive for exceptional craftsmanship, ensuring every piece reaches the customer in perfect condition.

What makes my work truly meaningful is knowing that I contribute to life’s most cherished moments — a proposal, a wedding, an anniversary, or simply a heartfelt gift for someone dear.

Am

Creative Director

As Creative Director, I curate and shape the visual world of our brand — selecting the imagery that defines our campaigns. I guide our creative design team, ensuring that every concept reflects our customers’ wishes and captures the elegance and emotion at the heart of DiamondsByMe.

Each day, I immerse myself in emerging trends and map out the creative direction for future campaigns and experiences. With years of international and domestic experience, I have developed a refined instinct for where the true creative focus should lie — what captivates, what inspires, and what elevates a moment from beautiful to unforgettable.

Nongna

Experience Manager

As Experience Manager at DiamondsByMe, I ensure that every customer feels heard, understood, and completely cared for.

The world of personalised jewellery can feel overwhelming, which is why I find it so meaningful to guide customers step by step — from their very first question to the moment their piece is proudly worn.

Each day, I help customers explore possibilities: materials, gemstones, designs, and every detail that makes a piece uniquely theirs. Behind the scenes, I oversee the full production process — coordinating with designers, goldsmiths, and stone setters; closely monitoring each stage; and ensuring the final result aligns seamlessly with the customer’s expectations.

Clear communication, genuine attention, and heartfelt care are always my guiding principles.

Iris

Senior Customer Support Specialist

After many enjoyable years working as a sales advisor in the retail sector, I took on a new challenge at DiamondsByMe in August 2023 — a choice I am grateful for every single day.

As a Customer Service Specialist, I guide customers in finding a piece of jewellery that truly suits them: personal, meaningful, and unique. What I love most about my role is the incredible variety — no day, no question, and no customer story is ever the same. That diversity keeps me focused, engaged, and full of enthusiasm.

And the most rewarding moment? When a customer shares how special the final result is to them. That is why I do what I do: creating a warm, positive, and worry-free journey that ends with a piece meant to last a lifetime.

Elle

Customer Support Specialist

As a Customer Service Specialist at DiamondsByMe, I am the first point of contact for anyone considering a special piece of jewellery — or for those who have already placed their order. I assist customers with all their questions, wishes, and choices, from materials and ring sizes to delivery timelines and personalisation options. Clear communication, genuine attention, and thoughtful guidance are always at the heart of my work.

Behind the scenes, I oversee the entire process: coordinating with our designers, goldsmiths, and production partners; closely monitoring each order; and ensuring customers always know exactly what to expect. My goal is to make every step smooth, transparent, and genuinely enjoyable.

And the most beautiful moment? When a customer reaches out with pride and emotion to share how perfectly the piece reflects their story. That is the fulfilment I work for — an exceptional experience to match a unique piece of craftsmanship.

Sophie

Customer Support Specialist

I began my journey at DiamondsByMe in 2025 with great enthusiasm. As a Customer Service Specialist, I guide customers through every step — from their very first question to the moment their personal piece of jewellery becomes reality.

I believe exceptional service begins with truly listening — understanding what someone is looking for, why it matters, and how we can bring that vision to life together. No two days are ever the same, and that constant variety is what makes my work so rewarding. I am always learning, collaborating with different departments, and encouraged to grow.

What I love most is seeing a customer complete the process with confidence, calm, and a genuine smile. Because in the end, it is not just about jewellery — it is about an experience they will carry with them for a lifetime.

Patrick

Customer Support Specialist

After many years working as a manager in the retail industry, I joined DiamondsByMe in February 2021 as a Customer Service Specialist for the Dutch and German markets. My experience in both countries — in graphic design, purchasing and sales, and customer care — enables me to advise customers in the best possible way as they choose a beautiful piece of jewellery.

With a personal and meticulous approach, I work each day alongside an incredible team to deliver the highest level of service. Being part of such an inspiring team, an exceptional brand, and a collection of truly exquisite pieces gives me fresh energy every single day — and it is exactly why I head to work with a smile, time and time again.

Walter

Head of Technical Design

As a visual/graphic designer at DiamondsByMe, I develop the tools and applications that transform our CAD designs into realistic images and animations. This allows customers to get a clear impression of their future piece of jewellery before it has even been produced.

My background in graphic design, combined with years of experience as a multimedia programmer, provides the ideal foundation for this work. I collaborate closely with designers, goldsmiths, and marketers to ensure every detail is spot on — from materials and gemstones to lighting and movement.

I continuously explore new visualisation techniques and software, enabling us to present our jewellery in increasingly innovative, clear, and immersive ways. It is this blend of design, technology, and innovation that makes my work inspiring and exciting every day.

With a personal and meticulous approach, I work alongside an incredible team to deliver the highest level of service. Working with such an inspiring team, a remarkable brand, and exquisite products gives me fresh energy day after day — and it is exactly why I head to work with a smile, time and time again.