Save up to 30% | Lifetime guarantee | 30 days return policy
If you haven't received an order confirmation, please check your spam mail. If the confirmation isn't there either, please check if the payment went through properly. You can contact our customer service by calling +31 10-7470000 or emailing [email protected].
Until payment has been received for an order, it will not be processed by our goldsmiths.
Did you find the perfect piece of jewellery on our website and put it in the shopping bag? Then you can easily pay through our payment system. This will forward you to a secure environment in which the payment can be done. We offer various possibilities. Below, we will give a brief explanation per payment opportunity.
Do you still have any questions about the payments? Please feel free to contact us.
| Payment methods | Costs |
|---|---|
| PayPal | Free |
| Apple Pay | Free |
| Credit card (Visa - AMEX - Mastercard - Diners Club - Discover - JCB - UnionPay - DirectDebit) | Free |
| Klarna | Free |
| Sofortbanking | Free |
PayPal is the worldwide number one online payment method. Do you want to know how this works? Click here. There will be no additional charge when you pay with a payPal.
With Apple Pay, you can pay easily, quickly, and securely using your iPhone, iPad, Apple Watch, or Mac. No need to enter payment details – a simple tap or glance is all it takes to complete your payment. The transaction takes place in a secure environment, with no additional fees. At DiamondsByMe, you can pay with Apple Pay up to the maximum amount set by your bank or card issuer.
The following credit cards are valid for payment at DiamondsByMe:
Visa, Master-card, Diners Club, Discover, JCB, UnionPay and American Express.
There is no additional charge when you pay with a credit card.
Klarna is responsible for payment after delivery for DiamondsByMe. You will receive a payment request by e-mail from Klarna, after you have received the purchased product. You can use Klarna till the amount of €500,- if it’s your first order by Klarna. Are you familiar with Klarna, you can order till the amount of €750,-. Would you like to pay with Klarna for a higher amount? Please contact us. For more information, you can visit the website of Klarna.
There are no extra charges when you pay with Klarna.
This international payment method can be used by customers from the following countries: Germany, Austria, Finland, Sweden, Switzerland, Poland, Italy, Spain, Belgium, the United Kingdom and the Netherlands. This method is based on an overbooking where all information is entered automatically. The customer only has to confirm the payment, which may not exceed £4,000, after which the payment is executed. Payments made using this method take place in a secure setting. The processing time for international payments is longer than for domestic transactions and is at least 2 working days. You will not receive confirmation of your order until the payment has been processed. For this reason, the estimated shipping date may also be delayed by a few days. No additional fees are charged for this payment method.
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